eBay Users: What You Need to Know About Phishing Scams > eBay

Are you an eBay user?  Whether you use eBay to do your online shopping or if you use eBay to generate extra income for yourself, as an eBay seller, there is something that you need to be aware of. As an eBay user, whether you are a seller or a buyer, you need to be on the lookout for phishing scams.  Phishing scams are rapidly increasing in popularity and many are using eBay as a front.  To protect your identity, as well as you finances, you need to be on the lookout for them.

If you are relatively new to eBay or online shopping in general, you may not know exactly what phishing scams are.  Do you?  If not, you should know that phishing scams are actually complex online scams.  A shady individual or a scammer makes a fake website that is similar to eBay or at least a fake eBay sign in page.  You are then sent an email that appears as if it was from eBay.  The only thing is that it wasn’t.  The goal of a phishing scam is to get you to visit the fake page and enter in your eBay sign in information, including your eBay screen name and your eBay password.  Once a scammer has your information, they get access to you personal information stored on eBay, as well as free use of your eBay account.

One of the reasons why phishing scams are so easy to fall victim to is because they give you the impression that is something is wrong with you eBay account or that you did something wrong yourself.  For instance, many phishing scams contain a message asking why you didn’t pay for an item that you ordered or outline the fact that your eBay account has been suspended.  The goal is to get you so worried that you will automatically click on the link to get the problem solved; however, as previously mentioned, the link takes you to a site that looks just like eBay, but it isn’t.  There is where the trouble comes in.

If you get an eBay phishing scam email, you will want to do a little bit of detective work, before actually clicking on the link. In fact, you shouldn’t even click on the link.  The first thing that you will want to do is look at your name, as most eBay phishing emails start with “Dear eBay Member,” or something along those lines.  Real eBay messages will refer to you by your eBay screen name or even your real name.  You can also roll your mouse over the link provided to you and see where it will actually take you.  In most cases, you will find that you are being directed to another site, not eBay.com.  All eBay messages should appear in your “My eBay,” message box.  To see if eBay really sent you an email, you can log into your eBay account, from a brand new window that you open up, and check your messages, if you even have any at all.

If you do receive an eBay phishing scam email, you are advised to contact eBay or examine eBay’s help center. There you will find instructions on how to report the email or send a copy of it to eBay. Although your first thought may be to delete the eBay phishing scam email, you will actually want to follow eBay’s reporting instructions.  You may know that you are being scammed, but other may not.  Reporting an eBay phishing scam to eBay allows them to take care of the problem; thus likely reducing the number of eBay users who fall victim to similar scams.

Now that you know exactly what eBay phishing scams are, you are urged to be on the lookout for them.  Keeping an open eye is your best line of defensive against eBay phishing scams or any phishing scams for that matter.

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Getting Publicity > Teleseminars

 If you don’t have a built-in list of thousands, you’ll need to generate some publicity for your teleseminar if you want others outside of your immediate “world” to attend. Here are some ways you can start spreading the word: 

  • Email your list. Even if you only have a few dozen subscribers, let them know what you have planned. Encourage them to invite their own friends and contacts.
  • Blog about it. Write a short interview with your guest expert or provide an introduction to the topic you’ll be covering. You could even invite readers to submit questions, which will increase their involvement in your teleseminar.
  • Mention it on the various social media platforms where you’re active. Tweet about it and post updates on Facebook, MySpace, and any other social media sites. Don’t be afraid to mention it several times, and be sure to include a link to your sign-up page.
  • Create a short pre-interview audio or video and distribute it through YouTube, Viddler, Metacafe, or iTunes. Provide an overview of the topic, or share a sneak peek of what you’ll be covering. And of course, be sure to link it to your sign-up page.
  • Post it on teleseminar announcement services, such as seminarannouncer.com, cculearning.com, or seeyouonthecall.com.
  • Post an announcement in the events sections of Facebook, LinkedIn, and any other social media communities you’re a part of.
  • Include a short blurb with a link to your sign-up page in your signature on your favorite forums, and then step up your participation in relevant discussions. That way, you’ll get the information right in front of your target audience. This strategy is especially effective with free teleseminars.
  • Ask your contacts to spread the news. Leverage your relationships with others in your space, and ask them to publicize your teleseminar.
  • Write a few articles and announce your teleseminar in your resource box. To avoid disappointment, make sure that the link leads to a page that will also offer access to the replay after the live event.
  • Ask your guest to mention the call in his or her newsletter, and to tweet or blog about it.
  • Mention it in your own newsletter. Don’t assume your list will put your teleseminar on their calendar the first time they hear about it. Remind them a few times, especially on the day of the actual event!
  • Don’t forget in-person promotions. If your teleseminar is related to parenting, tell your friends and fellow parents at your kids’ schools. And why not ask your PTA if you can mention it in their newsletter. If your topic is personal finance, local accountants may be willing to mention it to their clients. They’re often looking for valuable information to offer their mailing list. Think outside the box – and off the computer!

 There are literally hundreds of ways you can promote your teleseminar. The more time you spend, the more buzz you can create. If you have limited time, just focus on a few key strategies, and get promoting.

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Why You Should at Least Explore eBay > eBay

Are you interested in doing more of your shopping online?  In the past, a large number of consumers were worried about doing so; however, as online security continues to improve, more consumers are finding themselves shopping online.  If you are interested in becoming one of those individuals, you will want to examine eBay.

When it comes to shopping on eBay, there are a number of first time eBay users who are worried about security, among other things.  Of course, there are always internet scams that can be found on eBay, but, for the most part, you should be able shop on eBay without any concerns.  If you are still wondering whether or not eBay is right for you, you may want to think about at least exploring the site.

When it comes to exploring the eBay site, you will want to examine it as a whole.  For instance, if you are wondering about eBay’s security, you may want to visit eBay’s help center.  There you can find information for first time eBay users, just like you.  You can review eBay’s policies, as well as information on how they handle eBay scams, should you end up falling victim to one.  eBay, like many other online websites, has a customer service department.  Should you have any questions that you can’t find answers to on the eBay website, you may want to think about contacting their customer service department.

In addition to safety and security, there are a number of potential eBay users who wonder about what they can buy on eBay. The good news is that you can easily find out what is for sale on eBay, without even having to create an eBay account.  If you are looking for something in particular, you can perform an eBay search with the item of your interest.  If you are just looking to explore the site, you can also browse through the unlimited number of eBay selling categories.  Just a few of these categories include home and garden, baby, clothing, entertainment, and much more.

Another question commonly asked, by new eBay users, is the methods of accepted payments. As you likely already know, eBay is actually an online auction website.  This online auction website allows other internet users to post items that they have for sale.  For this reason, you will find that different methods of payment are accepted.  In all honesty, it depends on the seller and their own personal preference.  Despite a possible variance among many eBay sellers, PayPal, personal checks, and money orders are often acceptable forms of payment.  To get an idea of the payments available, you are urged to click on active auctions.  Towards the bottom of the auction listing page, you should see the accepted forms of payment outlined, from that particularly seller.

As it was previously mentioned, you can easily explore eBay without having to register for an account.  If you like what you see and if you want to start shopping on eBay, you will need to register an account with them. As a buyer, your account is free.  Within a few minutes at the most, you could be bidding on the products that you want to own.  You may even be able to find listings that are known as “Buy It Now,” listings. These listings enable to you to make your purchase right at that moment, without competition from other eBay buyers.  To get started today, visit eBay.com.

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Interviewing Tips > Teleseminars

If there’s one skill that can make or break your teleseminar, it’s interviewing. I’m sure you’ve listened to poor interviewers – or interviewees! – and wondered how soon you could turn off the radio (or the TV) or hang up the phone. And then there are the fabulous interviewers who are so skilled at pulling great information from their guests that you could listen for hours. Larry King, Oprah Winfrey, Barbara Walters are great examples. Even though they have very different styles, they do have some commonalities in the way they interview. Here’s how to make sure your own interviewing is top-notch:

  1. Prepare. Good lawyers have a motto, “Don’t ask a question you don’t already know the answer to.” While you don’t need to predict every word out of your interviewee’s mouth, you should have a strong idea of their areas of expertise, their background, and their value to your audience. If you’re not familiar with them, investigate: Read up on them online, get a copy of their book, listen to other interviews they did, and check out their website. Basically, be sure you know who they are and what they can offer your listeners.
  2. Share. Share your plan for the teleseminar with your interviewee. Do you plan to guide the session with questions, or would you like your expert to take the floor? Do you want them to mention the product or service they have to offer, or do you want the teleseminar to be pitch-free? What are the main questions you’ll ask? Who is your audience? Pass this information on to your expert so he or she can prepare.
  3. Care. I have heard interviews where I got the impression that the interviewer wasn’t even listening to the expert’s answers. No matter what their guest said, they never really responded and simply read the next question off a sheet. Don’t make that mistake. Listen and respond thoughtfully to your guest’s answers, and ask the kinds of follow-up questions your audience might wish they could ask.
  4. Dare. In keeping with the last point, dare to ask a few deeper questions. The best interviews are the ones where the questions go a little deeper than in most other interviews on the same topic. There’s value in going beyond the same old information that’s been covered time and time again. Be different by being more thoughtful and insightful. That doesn’t mean you should ask rude, personal, or deeply confrontational questions. Just be curious, open, and really involved in the conversation. After all, this is a teleseminar, not a Senate confirmation hearing!
  5. Disappear. One of the biggest mistakes you can make is putting yourself in the spotlight. As the interviewer, your job is to step into the background and let your expert take center stage. You’ve chosen this person because they have valuable information, so let them share it! Don’t hog the microphone, keep turning the conversation back to yourself, or start every sentence with “I.”

 Good interviewing takes practice, but the good news is you can start growing your skills right now! Practice on people you come in contact with – standing in line at the bank, over dinner with your family, and while watching the kids play at the Little League game. Ask them about themselves, and practice listening and responding. You might even learn something in the process!

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5 Simple Steps to Advertising Success on Facebook > Facebook

Currently Facebook has more than 400 million users and it is anticipated that by the end of 2012 that number will have reached a billion. If Facebook were a country it would be the third largest in the world – that really puts things into perspective now doesn’t it. That means that your ideal target consumer likely can be found in Facebook land. But you need to know how to find them, and that’s where we can help. Here are 5 simple steps to advertising success on Facebook.

1. Target Your Market
One of the powerful things about Facebook is that you can easily target who will see your ads using a number of different variables that include age, geography, gender, workplace, education, relationship status, demographics, etc. as well as keywords.

2. Attract Then Engage
You will have to make a decision about where you are going to direct people – it can be your website or your Facebook application, group, event, or page. What’s nice about Facebook ads that promote pages is that Facebook includes a drop down “Become a fan” option. People are not required to visit your page to take action. Facebook ads are an excellent tool to promote events, get new fans, promote content, build brand recognition, and go much deeper and build trust. The amount of space you have is small so make sure to use it smartly. You get 25 characters for the headline to grab attention and then 135 characters for the ad itself.

3. Budget
Facebook ads are similar to AdWords. You bid on keywords and compete to have your ads shown. You can select either CPC (cost per click) where you pay each time your ad is clicked or CPM (cost per thousand) where you pay per 1000 ad views. To begin your campaign you’ll need to set your budget.

4. Test
You should always test your ad campaign. Facebook makes it pretty simple, although h all ads have to be approved by Facebook. Create a number of ad versions. Then you will be able to easily see which ad is performing the best.

5. Analyze
After you launch your ad campaign it’s important for you to start to track and tweak. Facebook gives you with a tool that provides insights on actual demographics compared to targeted demographics. This reporting makes it easier for you to determine which advertisements are working and where your ads are failing.

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5 Key Areas for Facebook Success > Facebook

For many businesses their fan page is an important part of their social media advertising campaign. To maximize your success on Facebook you should ensure you have addressed these 5 key areas.

Network With Additional Platforms
If you want to build a large following it will require you to network not just on Facebook but on additional platforms. One method that works well is pushing your website traffic back to your Facebook page. Victoria’s Secret has done this with their highly effective PINK line and campaign. Too many businesses don’t have the necessary dedication. Instead, they expect consumers to just automatically find them. Sorry folks, it doesn’t work that way.

Create Resources
Some pages are used as a connection hub. However, others offer relevant information to consumers. The information is used to present the consumer with value, while at the same time it creates a connection with your brand. Branding exercises are key to your Facebook success and growing your business.

Establish a Resource That Keeps Them Coming Back
If you want your fan page to have value, entice new users, and keep the existing user base. Remember these are all potential consumers. Offering coupons and contests specifically on your Facebook page and for Facebook users is a good way to entice people to come to your page and keep returning. Many companies use campaigns that say “Click on the Like Button and you will get (insert coupon or product here).” This is a great way to build a long-term, large community

Empower Pages That Pre-Exist
If you want an example of how social media can work, Coca Cola’s Facebook page is a great example. Two Facebook users who liked Coke started the Facebook fan page. What began merely as a fan page became the largest product page on Facebook. Rather than Coca Cola coming along and taking over the page for themselves, they rewarded all the fans of the page by offering them a tour of the Coke facility in Atlanta. The page remains with Coca Cola’s blessing.

Be Sure to Target the Right Demographics
Occasionally, a Facebook page is built but it doesn’t grow. This can often be a side-effect of the demographics of Facebook. Some brands, simply don’t or won’t have a strong Facebook presence. Let’s have a look at Facebook demographics then you can decide if it’s right for your business.

* 53% of users have kids
* The average income is over $60,000 annually
* More than 50% of users are college kids
* Females make up the larger portion of users

Demographics change quickly and are relatively easy to get, so make sure to do your research before undertaking your Facebook page.

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Scheduling Your Teleseminar > Teleseminars

If you’re serving as your own expert, you can choose the day and time that works best for your schedule. If you’re interviewing someone else and want to host the call live, you’ll need to take your interviewee’s schedule into consideration. You could also pre-record the interview at a mutually convenient time and then make it available as a replay. Whichever way you go, here are some things to keep in mind when selecting the day and time for your teleseminar:

  • Allow yourself enough time to build an audience and set up your system, but not so much time that everyone gets sick of hearing about the event. Two weeks is ideal, but one week is workable. Any more and you run the risk of losing momentum; any less and you may not be able to get everything together in time.
  • Realize that you will never make everyone happy. There simply is no one time that is ideal for everyone. Your best bet is to pick a time that should work for the majority of your target market.
  • There are times that are “better” than others. For instance, if your market includes working professionals, they may have trouble attending a teleseminar in the middle of the work day. Instead, choose evening or weekend hours. Stay-at-home moms, on the other hand, may have more time during the day, but are probably busy in the evening and on weekends.
  • Remember that if people cannot attend, they might still want to download your teleseminar later, so make sure to offer an option for getting the information later, either free or paid.
  • Offering a download also gives your teleseminar announcements a longer shelf life. You can continue to invite leads by promising that even if they missed the call, they can still get the download.
  • If you’re not sure what time is best, you can always schedule two calls! Of course, if you’re interviewing someone, you’ll want to replay the original teleseminar rather than ask them to participate twice on the same topic.
  • More is not always better. A two-hour teleseminar isn’t inherently more valuable than a one-hour call. In fact, more people would rather attend a one-hour teleconference that moves along quickly than a two-hour call that drags on and on. Value people’s time. If you really have enough content to go for two hours or more, schedule two separate calls.
  • Choose a time when you’re at your best. If you’re not a morning person, don’t schedule your teleseminar for the early AM hours. You won’t get brownie points for heroics. Instead, pick a time when you’re “on.” After all, you’re the star of the show.

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Pricing Options > Teleseminars

 Should you charge for your teleseminars? And if so, how much? That depends on your goals. If your main purpose is to promote a product or service, or to build your audience, you may decide to offer your expertise for free, thereby maximizing the number of people who participate.

 The benefits of hosting a free teleseminar:

  • You’ll get more registrations.
  • It’s easier to implement. You won’t have to worry about processing payments or integrating a shopping cart with your sales page or email service.

 The drawbacks of a free teleseminar:

  • You won’t make any money upfront.
  • It can be difficult to get your speakers to mention your call to their list if they won’t be making any upfront money from it.
  • Sometimes, something offered for free is perceived as having a lower value than something that comes with a price tag.

 If your main goal is revenue generation, you could charge a fee for participating in your call. Then again, you could opt for having it both ways: You could offer free participation in the initial call, and then charge for access to the recording and/or a transcript of the call. This way, you maximize the number of people you get to add to your list, but you’ll also raise some revenue as you allow them to self-sort into buyers and non-buyers.

 The benefits of hosting a paid teleseminar:

  • You’ll make money with each additional person who signs up to attend.
  • Your speakers will be more likely to promote the call if they can earn a commission (i.e., if they receive a percentage, typically 50%, of any sales generated through their affiliate link).
  • Your teleseminar might be perceived as more valuable if people must pay to gain access.The drawbacks of a paid teleseminar:
  • The more you charge, the fewer attendees you are likely to have.
  • Implementation is more complicated, as you’ll have to set up a way to take and process payments as well as process affiliate commissions in the event that you’re offering an affiliate program.

 If you’re just starting out, you may want to go with a free teleseminar. That way, you can work out the kinks, figure out the technology, and focus on learning the ropes without the added stress of dozens of people expecting a top-notch, glitch-free experience. And, of course, you can focus on the teleseminar and won’t have to worry about how to set up your shoppingcart. Then, once you’ve figured out how everything works, you can start charging for your premium teleseminars.

 Only you can know what will work best for your situation and your business. Take a look at the pluses and minuses of each model, and choose the one that feels right for you.

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Inviting an Expert > Teleseminars

 One of the easiest ways you could host a successful teleseminar is by inviting an expert. Having an expert take part in your teleseminar has a number of advantages:

  • You don’t have to rely on your own expertise – your expert will be there to educate your audience.
  • You’ll achieve expert status by association. Think of Oprah: She isn’t a weight loss expert, but because she has interviewed dozens of them, she is seen as a health and fitness guru in her own right (even in light of her ongoing battles with her own weight!).
  • You can bring new expertise to your audience. Offering an added perspective to your audience raises your value in their eyes. You become a “connector,” someone who knows all the right people.
  • You can get in front of new prospects. Many experts have audiences or lists of their own, and their “tribe” will follow them to your sphere of influence. If they like what they see, they will stay a while – and maybe even buy something!
  • You can do soft-sells on affiliate products. If you are an affiliate for a book on, say, cheerleading, you can bring the author in front of your audience for a Q&A session. Then, when the author mentions her book, you provide your affiliate link and get a commission for every book your audience buys.

So what do you need to watch out for when you’re selecting an expert to interview? Here are several factors to consider before issuing an invitation:

  • Are they a good fit for your audience? Don’t invite the cheerleading expert when your list consists of survivalists and expect to get a warm response.
  • Are they personable and good at public speaking? Few things are more painful than listening to a poorly prepared, poorly skilled public speaker – even in an interview setting. Have a screening phone call or listen to other interviews with your prospective guest before you issue an invitation.
  • Do they have something valuable to say? Make sure you’re spending your time – and your audience’s time – wisely by offering something unique, interesting, educational, or entertaining.
  • Do they have a large list? This isn’t a must-have, but it definitely helps if your speaker has a large audience of his or her own and is willing to promote your teleseminar.
  • Do they have products or services to promote? If you are hoping to earn commissions by promoting their products or services, find out how their affiliate program works, and if their products or services are right for your audience.

When you are first starting out, the top tier experts, such as those with New York Times best-selling books, those with their own talk shows, and those in the million-dollar-plus income bracket, can be hard to reach for a relative unknown. Don’t let that stop you from asking, though! You never know when someone will say “Yes,” so don’t say “No” for them.

Get in touch with them directly or through their publicist (contact information is typically available on their website). Write a polite, SHORT email saying who you are, why you think your market would be a good match for their area of expertise, when you’d like to speak with them, and how long it will take. Then tell them what’s in it for them, for example exposure to an enthusiastic new market or a share of the proceeds. Finally, send it off, and start thinking about who else you could invite if your first choice isn’t able to participate.

It’s really not a complicated process. Choose someone you would like to hear from, write them a polite note to invite them, and then move on if you don’t hear back or if they can’t help at this time. A “No” isn’t a “No” forever; it’s just a “No” for today. So keep asking others until you get a “Yes.”

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Planning for Success > Teleseminars

 In order to pull off a great teleseminar, you’ll need to plan for success. Sure, there are things that can go wrong, but if you plan your teleseminar well, most of them can be avoided. Let’s review what you need to do to ensure your teleseminar will go as smoothly as possible:

  1. Choose a good topic. Choosing a topic for your teleseminar is much like choosing a topic for a blog post. You don’t want something too broad, or you’ll have no focus. And you don’t want something too narrow, or you will run out of things to say. Instead, you want to balance your need to cover new ground with your need to keep the length and breadth of your teleseminar manageable. For your first go-round, I suggest keeping things tight and focused. You should also plan keeping your call to an hour or so. Any longer and you may burn yourself out or run into more problems than you’re prepared to deal with!

    Start by brainstorming a list of possible topics for your teleseminar. When it comes to scope, ideal topics are suitable for magazine articles rather than books! In short, go through your list of topics and decide for each one whether it is so broad you’d need a book to cover it, or if you could do it justice in a magazine article. Then make a list of your top picks.

    Can’t pick just one? Remember, you can always hold another teleseminar — and you should! Right now, you’re just getting ready for the first one, so select a topic you feel comfortable with.

  2. Decide on an expert. One of the greatest advantages of teleseminars is that you don’t have to be the expert; you can interview someone else with more experience. You can also hold a dialog between the two of you, or you can do the whole thing yourself. It’s entirely up to you.
  3. Pick a day and time. Next, you need to pick a day and time. It’s easy to drive yourself nuts trying to find a day and time that works for everyone in your target audience. Just realize that no matter what you do, you simply won’t be able to pick a time that is convenient for everyone! Instead, pick a time that works for you, and go with it. You can always make the audio available later if you like.
  4. Decide on whether to charge or not. Are you planning to charge for your teleseminar? You’ll want to decide upfront whether to charge or not, and what you should offer as upsells. In a later section, we’re going to cover fee vs. no fee teleseminars in more detail.

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